2022-2023 FACTS AND FIGURES

• Total number of new complaints received: 451
• Complaints formalized: 101
• Number of complaints referred to mediation: 88
• Number of completed investigations considered by the Chief Commissioner:61
• Disability-related complaints formalized:61
• Number of files closed: 476
• Number of business line inquires: 469
• Total number of inquiries: 2,240
• Files referred to Directed Mediation: 17 
• Files resolved through Pre-Complaint Resolution: 13
• Percentage of complaints formalized in the are of employment: 76.9%
• Percentage of complaints inolving a race-related prohibited ground: 18.8%
• Percentage of complaints involving the prohibited ground of disability: 60.4%
• The Commisssion’s operating budget for 2022/23: $2,606,000