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Mediation offers a collaborative, restorative, often faster, and usually less confrontational approach to resolution.

Where the Commission’s process has changed most notably in the past decade is in the refocused use of mediation to achieve appropriate case resolution. Mediation is aligned with a restorative justice approach. Widely used in Indigenous communities in Canada, Australia, and New Zealand, this approach to justice is based on restoring and maintaining harmony. Best case outcomes include community building and mutual understanding.

Here are some cases from the last fiscal year.